Prohibited Items

The services provided to us by our couriers & partners do not allow the following items on their network.

Consignments containing prohibited items could be subject to service cancellation and/or held and dealt with as we see fit, including but not limited to, disposing of the item.

​

• No animal products, Goods made from or containing animal products.

• Drugs or medicines, in any form or state, are fully restricted.

• Hazardous, Any goods, products or other items containing, in whole or in part, hazardous materials.

• Flammable liquids of all kinds are prohibited.

• Perishable Goods*, Any product in which quality deteriorates due to environmental conditions over time, needs to be kept chilled or frozen. Such as perishable food like meat, fish, and dairy products. flowers, etc. are prohibited.

• Weapons of all kinds are prohibited.​

• All jewellery items

​​

​

The services provided to us by our couriers & partners will deliver the following items, however, these items are not protected unless the customer is using our Packaging service benefiting from up to £1000 protection from Damage or Loss. Learn more about our Packaging and Protection Service here​​

​

• Glass items of any kind, including glassware 

• Fragile materials such as bone china, fine china and porcelain.

• Furniture Including objects such as tables, chairs, desks, and beds *Packaging service not available for this item

• Electricals or electronic devices. 

• Instruments  (All Musical Instruments must be sent in a hard case and boxed)

• Bicycles *Packaging service not available for this item

​

*if the item is lost within the network we will refund the cost of the carriage only

​

For more information refer to our Terms & Conditions or our FAQs

​​​